The Tokai Bank, Ltd.

Outline

Examination of the practicality of remote consultation by the bank using the combination of multimedia technology and network. This experiment will be started in October.

• Trade investment consultation
• Interconnects the Trade Investment Consulting Center/Foreign Sales Promoting Division (Headquarters) and sales offices to provide customer consulting services for visiting customers with the specialized staff via the terminal used for this experiment, for example, when the customer asks for consultation about "investment or branching out into the Asian market."
• Derivative commodity consultation
  • Interconnects the marketing section and sales offices to provide customer consulting services for visiting customers with the specialized staff via the terminal used for this experiment when the customer asks for consultation about derivative commodities