Usability Studies, Papers and Projects

    Note1: Thanks to Beverly Biderman from the University of Toronto who acquired and annotated several items on this list.

    Note2 : This is not a complete listing.


Usability Studies

    Minette A. Beabes & Sarah Webber, Usability Expertise Center, Digital Equipment Corp. "Listening to Users about Internet Browsers: A Usability Study"

    David R. B ritton Jr., Arthur A. Reyes, U of California at Irvine. " Discovering Usability Improvements for Mosaic: Application of the Contextual Inquiry Technique with an Expert User". Excellent graduate student paper discussing usability study of Mosaic with a s ingle expert user. Yields many good recommendations, as well as suggestions regarding usability testing itself (using "Contextual Inquiry" approach). Note use of videotapes, transcriptions, post-its, Affinity Diagrams.

    Jon Gunderson, Mosaic Access P roject, "World Wide Web Accessibility to People with Disabilities: A Usability Perspective"

    Jerry Hagins, "Benefits and Barriers: People with Disabilities and the National Information Infrastructure". Good bibliography; good discussion of "complexit y barriers", and of universal design.

    Jutta Treviranus, Review of usability study information collected at 1995 CSUN


Papers and Projects

    Albers, M.C. and Bergmen, E. (1995). The Audible Web: Auditory Enhancements for Mosaic. Proceedings of CHI'95 (pp318-319). Denver: ACM.

    Ballas, J.A. (1994). Delivery of Information Through Sound. In G. Kramer (Ed.), Auditory Display: Sonification, Audification, and Auditory Interfaces (pp 79-94).

    Gaver, W.W. (1994). Using and Creating Auditory Icons. In G. Kramer (Ed.), Auditory Display: Sonification, Audification, and Auditory Interfaces (pp 417-446).

    Ian Graham. "Image-Mapped Images and Text-Only User Agents"

    Jon Gunderson, Mosaic Access Project, "World Wide Web Browser Access Recommendations" (see Browser Reviews below for a table of recommended features);

    Daniel Hilton-Chalfen. "Universal Access and the ADA: A Disability Access Design Specification for the New UCLA Library On-Line System"

    Kramer, G. (1 994). An Introduction to Auditory Display. In G. Kramer (Ed.), Auditory Display: Sonification, Audification, and Auditory Interfaces (pp 1-77).

    "Microsoft Windows Guidelines for Accessible Software Design."

    "Microsoft Support of Increased Accessi bility" White Paper, August 1995

    Elizabeth D. Mynatt and W. Keith Edwards, "Mapping GUIs to Auditory Interfaces" (description of Mercator project for mapping graphical X-based interfaces to auditory interfaces)

    Dena Shumila, "Suggested Blind Acce ss Features". Internal document., Jan. 24/96. Comments by a knowledgeable screen reader user who is a member of the Panorama Project team.

    Numerous documents at the TRACE Research and Development Center web site: http://trace.wisc.edu