Telecommunications Access Advisory Committee August 14-16, 1996 Wednesday, August 14 Members present: Jo-Anne Basile, Cellular Telecommunications Industry Association Brenda Battat, Self Help for Hard of Hearing People Stephen Berger, Siemens Rolm Communications Roberta Breden, Telecommunications Industry Association Judy Brewer, Massachusetts Assistive Technology Partnership Center Nolan Crabb*, American Council of the Blind Tim Cranmer, National Federation of the Blind Steven Crosby, Lucent Technologies Michael Delcasino, AT&T Alexandra Enders, RESNA James Fruchterman, Arkenstone Mark Golden, Personal Communications Industry Association George Hanover, Consumer Electronics Manufacturers Association Judith Harkins, Gallaudet Steven Jacobs, NCR Corp. David Jatlow*, Ericsson June Isaacson Kailes, Access Board liaison Holly Kaplan, American Speech-Language & Hearing Association Al Lucas, Motorola Willis Mann, National Association for State Relay Administration Paul Schroeder, American Foundation for the Blind Jenifer Simpson, United Cerebral Palsy Association Al Sonnenstrahl, Consumer Action Network, A. G. Bell Association Susan Palmer*, Pacific Bell Karen Peltz Strauss, Council of Organizational Representatives Leigh Thorpe, Northern Telecom Jim Tobias, Inclusive Technologies Gregg Vanderheiden, Trace R & D Center Ann Whelehan*, NYNEX Kathy Woods*, United States Telephone Association *alternate (listed only when substituting for a member) Members absent: Betsy Bayha, World Institute on Disability [proxy to Karen Peltz Strauss] Shelley Bergum, Deaf & Disabled Telecommunications Program Neal Chandra, Broad Alliance for Multimedia Technology & Applications Jack O'Keeffe, Pennsylvania Citizens Consumer Council Robert Segalman, US Society for Augmentative & Alternative Communication The second meeting of the Telecommunications Access Advisory Committee (TAAC) was convened at 9:30 am, Wednesday, August 14, 1996, at the Association of American Railroads conference center in Washington, DC. After a welcome by Roberta Breden Chair, the Committee ratified the minutes of the June meeting, as amended. Members, or alternates, each signed a copy of the revised protocols. All members were urged to subscribe to the listserv provided through the Trace Center and some time was devoted to answering questions on the process. In its discussion of guideline definitions and scope, the Committee agreed to the following points: - In customer premises equipment (CPE), it is not always possible to separate the effects of software from hardware and one manufacturer may choose to perform the same function with one or the other. Therefore, the guidelines must cover both. - It is not always possible to determine whether a particular function resides with the CPE, the telecommunications carrier or the source material. Therefore, the guidelines will be developed with the assumption that the function resides in the CPE and urge the FCC to apply the same guidelines to entities and services under its jurisdiction. - The Committee also agreed that the existing definitions of CPE (including both the hardware and software that allows it to function as such) and telecommunications equipment are sufficient. The discussion focused next on criteria for a "readily achievable" determination. An ad hoc group was appointed to further discuss the issues. The group reported back as follows: 1. TAAC cannot change the definition of "readily achievable," as it was drafted by Congress. Accordingly, we propose that any interpretation of readily achievable be contained in the technical assistance section of the Access Board's guidelines, rather than in the actual guidelines themselves. 2. The technical assistance section will contain various factors to be considered in determining whether making a particular piece of equipment accessible is readily achievable. Among these factors will be whether accessibility is "technologically feasible." We chose this term (rather than technically possible) because it has been used elsewhere, specifically in the Hearing Aid Accessibility (HAC) Act. The concept of access being "feasible" or not also was used by the FCC in its determination that it was not feasible for relay centers to provide coin sent-paid service (i.e. handle relay calls with coins from pay telephones). 3. The Access Board should make very clear in its guidelines that the factors considered for a finding of readily achievable in the context of making telecommunications equipment accessible are limited to an interpretation of readily achievable under the Telecommunications Act of 1996 only. More specifically, the Board should specify that factors employed in this determination should in no way be transferred to other readily achievable determinations under the Americans with Disabilities Act. This will be especially important if we list the marketability of a piece of equipment as a permissible factor in these determinations. During the public comment portion of the meeting, a member of the public expressed the opinion that ATMs and certain information kiosks were not telecommunications within the meaning of the Act. Thursday, August 15 and Friday, August 16 The Chair appointed two subcommittees, one on Guideline Content, co-chaired by Steve Crosby and Paul Schroeder, and one on Compliance Procedures, co-chaired by Steve Berger and Judy Brewer. The subcommittees met separately to develop objectives and timelines for further work. FCC staff members made presentations to each subcommittee on that agency's proposed activities. The full Committee reconvened Friday afternoon for reports from the subcommittees: The Compliance Subcommittee discussed both process and performance. Some members proposed using a declaration of conformity (DoC) process, whereby manufacturers would self- certify, but other members expressed some concerns about this approach. Subcommittee members agreed to circulate background materials on compliance measures; to articulate specific concerns with the DoC process, and to consider potential alternative proposals if they arise. Subcommittee members agreed that compliance measures would need to address the product support systems (documentation, technical support, etc.) as well as the product/service. Specific proposals would be circulated by e-mail prior to the next meeting. The Guidelines subcommittee discussed various principles to be included, including the trial balloon proposal circulated prior to the meeting. Some members suggested that guidelines developed for other topics may provide useful formats for these guidelines. Examples of such would be posted to the subcommittee listserv in time for discussion prior to the next meeting. No comments were received during the public comment period.