Preliminary Draft -- Check Back Soon
KioskBook-TC96 (working draft)
Performance Goals
The objective is to create a kiosk / ATM / information appliance
which:
Can be used by individuals with the widest possible range of abilities
and/or circumstances;
Is commercially practical given today's technologies, materials,
and knowledge.
This design should:
- allow as many people as possible to use the design effectively
without requiring any special assistive technologies, and
- be compatible with assistive technologies which might be used
by those for whom we currently do not know how to provide effective
direct access.
All functions and services of the kiosk should
be operable without requiring:
- clear vision of the kiosk -- For those with low vision,
or who don't have their eyeglasses with them
- ability to see the kiosk -- For those who are blind,
or whose eyes are otherwise occupied, as in driving
- ability to see colors -- For those with color blindness
- ability to hear the kiosk well -- For those who are
hard of hearing or are in a noisy environment
- ability to hear the kiosk at all -- For those who are
deaf or are in a very noisy environment
- fine motor control -- For those who have a physical
disability or who are wearing gloves
- quick (or even moderately quick) responses -- for those
with physical disabilities or those with problems reading or understanding
- any motor control -- For those with "total"
paralysis or who are carrying squirming children
- good reading skills in the language(s) used by the product
-- For those with mild cognitive or learning impairments,
or those who have trouble reading the language
- any reading skills in the language(s) used by the product
-- For those with cognitive or learning impairments, or those
who cannot read the language
- good memory -- For those with cognitive impairments,
or those who have poor memory.
- strong reasoning skills -- For those with cognitive
or learning impairments, or those who are distracted or under
stress.
The kiosk should also be operable by:
- people with combinations of impairments or limitations
-- e.g., people with deaf-blindness, people with physical
and visual disabilities, people wearing gloves in a noisy environment,
etc.
- people regardless of their height or stature -- For
instance, a little person or a child
- people who are in a wheelchair
- people with photosensitive epilepsy -- (people whose
epilepsy is triggered by flickering light)
- people who have artificial limbs (e.g., hands which
are made of metal or plastic) -- (capacitive screens often do
not respond to plastic or metal)
- people with hearing aids -- (i.e., should be compatible
with and should not interfere with)